Managed services · SVC-01
Installation and Commissioning — 1 node
2 jornadas en sitio
España peninsular; Baleares, Canarias y UE bajo presupuesto
Acta de instalación, documentación de configuración
5900 €excl. VAT
View detailsProducts / SVC-04
Managed services · SVC-04
Premium 24x7 Support and Monitoring — per node, 1 year
Round-the-clock attention with 4-hour response, critical spares in stock and quarterly capacity review.
8900 €excl. VAT / year
Estimated delivery: 5 days. Confirmed on order acceptance.
Warranty and support includedTPV Virtual Banco Santander · Bank transfer
Overview
For production infrastructure with continuity requirements: 24x7 attention, 4-hour response, critical spares in local stock, agreed maintenance window, quarterly capacity and performance review. Target hardware availability: 99.9%.
Included
- Monitoring with SPEM Observe
- Critical spares in stock
- Quarterly review
Specifications
| Hours | 24x7 |
| Response | 4 horas |
| Availability target | 99,9 % mensual |
| Scope | Hardware, firmware, sistema operativo base, stack de contenedores |